Admin Work Load Planning (Birmingham)

Date: May 11, 2019

Location: Birmingham, AL, US, 35203

Company: Spire Inc.

Requisition Number 6906 
Location: 2101 6th Avenue North, Birmingham, Alabama, 35203
Position Type: Non Union 
Number Open: 1 

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of our business. We’re dedicated to understanding our customers’ needs and goals to better serve them today and tomorrow. That’s why we’re always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

We value safety, inclusion, and integrity. We connect to people, get the job done, and leave a memory and everything about our culture comes back to one thing: a handshake at the front door. We have 4 essential behaviors that show how the Spire culture comes to life:

Living Spire Behaviors

  • We Collaborate: We reach across boundaries to connect with each other and deliver on our promises. We put teamwork first, knowing that our collective energy makes us stronger.
  • We Care: We create good memories by treating people how we want to be treated: We are inclusive, respectful and kind. We actively create a caring culture that feels like a handshake at the front door.
  • We Advance: We are active learners who never stop looking for ways to innovate and improve ourselves, and our company. We embrace ongoing development and process improvement with passion and tenacity.
  • We Have Perspective: We strive to gain additional perspective about Spire’s business and the ever-changing energy industry. We know that every employee plays an important role in Spire’s success, and we give our best to better understand how to help move the company forward.

 

Spire is seeking a Workload Planning Administrator to work in our Birmingham, AL operation. 

Primary duties:

  • Assist in managing the daily activities and provide guidance and direction to the Workload Planning employees
  • Ensure accurate and timely response to customer needs
  • Ensure consistent use of technology across all Companies within Spire
  • Maintain regular communication between all Company groups related to or impacting Field Operations
  • Perform the duties of Manager, Workload Planning when necessary
  • Serve as liaison between the Workload Planning and the IT field support team
  • Assist work group in maintaining focus on meeting company and compliance goals
  • Document system issues
  • Oversee system testing and changes before changes are moved to production
  • Back up and assist other department employees as necessary
  • Research inquiries from internal customers and provide feedback
  • Ensure that the employees assigned to the Workload Planning Group are adequately trained
  • Ensure annual performance appraisals are conducted and completed in accordance to the outlined procedure
  • Provide guidance and counseling to address employee performance and developmental needs
  • Ensure employee growth by providing challenges and opportunities for individuals to excel and advance within the Company
  • Provide analytical reports to management and operations regarding workload
  • Continually look for ways to enhance customer service with process improvements and/or advances in technology
  • Assist with development of reporting from systems as they arise
  • All other duties as assigned.

Qualifications:

  • Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality
  • Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives
  • Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people
  • Familiar with computer and CIS as they relate to work area. Subject matter expertise, as it relates to the navigation of the work management system.
  • Work independently and manage time effectively in order to meet individual goals and deadlines
  • Work under pressure and meet tight deadlines
  • Manage for results, manage and development people
  • Make independent decisions and delegate in a quick paced environment that is in the best interest of Spire
  • Strong ethics and integrity, dedication to a safe work environment and commitment to a diverse workforce
  • Ability to adapt in a fast-moving and changing culture
  • Ability to work as part of a team and display a positive attitude for this dynamic environment

Supervisory responsibilities:

  • Individuals assigned to the Workload Planning Group

Education and experience:

  • Bachelor’s degree in business, marketing, finance, or engineering or equivalent experience
  • Three years’ experience as a foreman, supervisor, lead, or similar leadership related duties
  • Three years of experience working in the natural gas industry

Certificates, licenses, registrations:

  • N/A

Work environment:

  • A mix of normal office conditions and outdoors exposed to all weather conditions on site visits
  • Occasional travel may be required

Spire accepts online applications through our career site at jobs.spireenergy.com

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer. 

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.


Job Location: Birmingham

Job Segment: Engineer, Administrative Assistant, Business Process, Engineering, Administrative, Management