Identity & Access Manager

Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of everything we do. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of drive, safety, inclusion and integrity, and demonstrate our four essential behaviors that bring the Spire vision, mission and culture to life:

• We make it happen: We are a company of go-getters, acting on every opportunity to help our company advance
• We collaborate: We put teamwork first, bringing in everyone’s ideas, because our collective energy makes us stronger
• We seek out perspective: We challenge ourselves to be open to different ways of doing things, because learning from each other leads to breakthroughs
• We care: We treat people how we want to be treated, listening closely and doing what’s right, even when it’s hard

By living our values and behaviors every day, we strive to create an environment where every employee feels welcome, respected and valued.

Summary

Spire is seeking a Manager, Identity and Access to oversee and provide guidance to a team of technical staff members. This role will lead and develop a highly skilled, cross functional team to implement and execute solutions for identity and privileged access, as well as account provisioning.  The Manager, Identity and Access will focus on continuous improvement, quality, and providing a high level of customer-centric service delivery.  

Duties and Responsibilities

Provide leadership and oversight on all identity access and privileged account processes 

Oversee diverse pool of technical team members to ensure continuous delivery of work as planned in the Agile Kanban teams

Maintain alignment with overall Product vision and roadmap to ensure capacity to support needs of Spire IT teams

Oversee all user onboarding and offboarding as well as moves within the organization 

Close knowledge gaps and build highly skilled resource pools to support core technology solutions by leveraging training and building strategic development plans

Maintain collaborative partnership with leaders, as well as peers, to ensure team performance is maximized, objectives are realized and pending issues are resolved in a timely fashion

Partner effectively with Product Owners and Scrum Masters to isolate any team level performance concerns, create remediation plans, and attend team ceremonies

Set measurable performance objectives annually with a focus on career pathing and opportunities for individuals

Lead by example, provide motivation to team members, and instill accountability

Provide ample support as needed to ensure tools and resources are provided to team to be successful

Essential Characteristics and Competencies

Deep understanding of Agile values and principles and the ability to translate that knowledge to practices

Ability to understand and operate within lean budget guardrails

Fosters psychological safety in individual teams, as well as across entire ITS organization

Ability to demonstrate Lean-Agile thinking

Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team

Fosters an environment of continuous learning and progress

Ability to identify gaps and application team needs. Empowers team members to support and implement continuous delivery of new enhancements

Solid understanding of software development life cycles

Strong analytical, planning, and organizational skills

Strong written and verbal communication skills

Supervisory Responsibilities

Direct supervision of large team  

Required Education (certifications, licenses)

Bachelor's degree in related field required

SAFe certification(s) a plus

Microsoft certification(s) a plus

CISSP certification preferred

Required knowledge, skill and abilities

Proven experience implementing and or operating Identity access management as well as Privileged access management software tools 

5+ years’ experience working on cross-functional, cross-geographical integrated systems and projects

5-8 years of progressive work experience playing an active role in technology delivery and/or business analysis

Minimum 3 years in people leadership position, directly or indirectly

Familiarity with Scaled Agile Framework (SAFe) and other Agile methodologies

Analytical and problem-solving skills

Experience working with various cybersecurity frameworks (NIST, CIS, ISO) as well as SOX controls

Experience working collaboratively with development and Product Management teams

Extensive knowledge of active directory design, group policy, active directory roles, azure, LDAP, SSO

Experience working with certificates, VPN, MFA, various authentication methods

Experience with identity access and privileged access management tools and process automation

Physical demands, environment and schedule

Hybrid Remote/In Office environment

Work performed primarily during business hours, with off-hours support required at times

Some travel may be required as ITS and teams are disparate across locations

Posting Requirements

Spire accepts online applications through our career site at jobs.spireenergy.com

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer. 

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.