Mgr, Identity & Access

Date: Aug 7, 2022

Location: Saint Louis, MO, US, 63101 Birmingham, AL, US, 35203

Company: Spire Inc.

Company Overview

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of our business. We’re dedicated to understanding our customers’ needs and goals to better serve them today and tomorrow. That’s why we’re always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

We value safety, inclusion, and integrity. We connect to people, get the job done, and leave a memory and everything about our culture comes back to one thing: a handshake at the front door. We have 4 essential behaviors that show how the Spire culture comes to life:

Living Spire Behaviors

We Collaborate: We reach across boundaries to connect with each other and deliver on our promises. We put teamwork first, knowing that our collective energy makes us stronger.

We Care: We create good memories by treating people how we want to be treated: We are inclusive, respectful and kind. We actively create a caring culture that feels like a handshake at the front door.

We Advance: We are active learners who never stop looking for ways to innovate and improve ourselves, and our company. We embrace ongoing development and process improvement with passion and tenacity.

We Have Perspective: We strive to gain additional perspective about Spire’s business and the ever-changing energy industry. We know that every employee plays an important role in Spire’s success, and we give our best to better understand how to help move the company forward.

Summary

Spire is seeking a Manager, Identity and Access to oversee and provide guidance to a team of technical staff members. This role will lead and develop a highly skilled, cross functional team to implement and execute solutions for identity and privileged access, as well as account provisioning.  The Manager, Identity and Access will focus on continuous improvement, quality, and providing a high level of customer-centric service delivery.  

Duties and Responsibilities

Provide leadership and oversight on all identity access and privileged account processes 

Oversee diverse pool of technical team members to ensure continuous delivery of work as planned in the Agile Kanban teams

Maintain alignment with overall Product vision and roadmap to ensure capacity to support needs of Spire IT teams

Oversee all user onboarding and offboarding as well as moves within the organization 

Close knowledge gaps and build highly skilled resource pools to support core technology solutions by leveraging training and building strategic development plans

Maintain collaborative partnership with leaders, as well as peers, to ensure team performance is maximized, objectives are realized and pending issues are resolved in a timely fashion

Partner effectively with Product Owners and Scrum Masters to isolate any team level performance concerns, create remediation plans, and attend team ceremonies

Set measurable performance objectives annually with a focus on career pathing and opportunities for individuals

Lead by example, provide motivation to team members, and instill accountability

Provide ample support as needed to ensure tools and resources are provided to team to be successful

Essential Characteristics and Competencies

Ability to teach and mentor

Demonstrate servant leader mindset

Awareness of Agile values and principles

Understand and operate within lean budget guardrails

Foster psychological safety in individual teams, as well as across entire ITS organization

Demonstrate Lean-Agile thinking

Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team

Foster an environment of continuous learning and progress

Understand gaps and application team needs to enable team members to support continuous delivery of new enhancements

Solid understanding of ITIL processes and software development life cycles

Strong analytical, planning, and organizational skills

Strong written and verbal communication skills

Supervisory Responsibilities

Direct supervision of large team  

Required Education (certifications, licenses)

Bachelor's degree in related field required

SAFe certification(s) a plus

Microsoft certification(s) a plus

CISSP certification preferred

Required knowledge, skill and abilities

Proven experience implementing and or operating Identity access management as well as Privileged access management software tools 

5+ years’ experience working on cross-functional, cross-geographical integrated systems and projects

5-8 years of progressive work experience playing an active role in technology delivery and/or business analysis

Minimum 3 years in people leadership position, directly or indirectly

Familiarity with Scaled Agile Framework (SAFe) and other Agile methodologies

Analytical and problem-solving skills

Experience working with various cybersecurity frameworks (NIST, CIS, ISO) as well as SOX controls

Experience working collaboratively with development and Product Management teams

Extensive knowledge of active directory design, group policy, active directory roles, azure, LDAP, SSO

Experience working with certificates, VPN, MFA, various authentication methods

Experience with identity access and privileged access management tools and process automation

Physical demands, environment and schedule

Hybrid Remote/In Office environment

Work performed primarily during business hours, with off-hours support required at times

Some travel may be required as ITS and teams are disparate across locations

Competencies

We Advance
We Care
We Collaborate
We Have Perspective

Posting Requirements

Spire accepts online applications through our career site at jobs.spireenergy.com

 

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer. 

 

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.


Job Location: St Louis

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