Systems Analyst II

Date: Jul 11, 2019

Location: Saint Louis, MO, US, 63110

Company: Spire Inc.

Requisition Number 7030 
Location: 5311 Manchester Ave., Saint Louis, Missouri, 63110
Position Type: Non Union 
Number Open: 1 

At Spire, we believe energy exists to help people. To enrich their lives, grow their businesses, advance their communities. It’s a simple idea, but one that’s at the heart of our business. We’re dedicated to understanding our customers’ needs and goals to better serve them today and tomorrow. That’s why we’re always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

We value safety, inclusion, and integrity. We connect to people, get the job done, and leave a memory and everything about our culture comes back to one thing: a handshake at the front door. We have 4 essential behaviors that show how the Spire culture comes to life:

Living Spire Behaviors

  • We Collaborate: We reach across boundaries to connect with each other and deliver on our promises. We put teamwork first, knowing that our collective energy makes us stronger.
  • We Care: We create good memories by treating people how we want to be treated: We are inclusive, respectful and kind. We actively create a caring culture that feels like a handshake at the front door.
  • We Advance: We are active learners who never stop looking for ways to innovate and improve ourselves, and our company. We embrace ongoing development and process improvement with passion and tenacity.
  • We Have Perspective: We strive to gain additional perspective about Spire’s business and the ever-changing energy industry. We know that every employee plays an important role in Spire’s success, and we give our best to better understand how to help move the company forward.

 

Responsible for supporting the PC/LAN Analyst team with analysis, research and determination of requirements for issue resolution, the development and selection of appropriate resolutions and the maintenance of projects and plans associated with those solutions. The resolutions are all designed to support specific software applications (including, but not limited to, Microsoft Office 365, VPN solutions, service and construction and maintenance software, customer billing application, iMap, GIS and others) and hardware (laptop, desktop and virtual machines), along with supporting the deployment and management of corporate security applications and other management software relative to end-user needs

Primary duties:

  • Maintain and develop new hardware standards for all end user devices
  • Install and provide methods for installing computer applications to various model devices
  • Gather, analyze and assess competitive intelligence and industry trends
  • Identify (document and develop test plan) potential problems associated with the implementation of a project to ensure minimal disruption to operations
  • Support and direct the End User Support team(s) with the requirements, analysis, design, testing, documentation and required training needs of the team projects to assure best possible option is utilized for each project and/or change (essential in assuring efficient and accurate direction of any programming development)
  • Follow-up with the responsible parties on any requests for updates or upgrades as requirements change with the End User Support team’s processes (including close monitoring of the SysAid queue)
  • Liaison between the end user, End User Support team and Information Technology Services and Information Security to ensure team objectives align with Company goals
  • Develop and provide governance for the maintenance and installation of software upgrades

Qualifications:

  • Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives
  • Ability to meet deadlines and solve problems quickly and efficiently

Education and experience:

  • Bachelor’s degree in Information Technology, Computer Science, Business Information Systems or equivalent experience in Information Systems
  • Four years or more experience in PC support role required
  • Four years or more experience in developing a working knowledge of the software systems used in the natural gas operations of a distribution company or similar industry software knowledge required

Certificates, licenses, registrations:

  • Comp TIA+ Certification, required
  • Network+ Certification, preferred
  • Microsoft Certified Professional (MCP) and MCSA Windows 7 or higher certification, preferred
  • Valid Driver’s License

Work environment:

  • Requires Normal Physical Stamina – works in office and field environments and routinely requires lifting computer hardware weighing up to 25 lbs.
  • Normal 40 Hours work week – with participation in an on-call rotation, including normal work hours, after hours and on weekends
  • Overtime and/or travel may be required

Spire accepts online applications through our career site at jobs.spireenergy.com

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity employer. 

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.


Job Location: St Louis

Job Segment: Systems Analyst, Geology, GIS, Information Systems, Computer Science, Technology, Engineering